Workplace Performance: Customer Success Stories

February 26, 2015 by
Posted in General Topics

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As a growing global learning provider, we are passionate about helping people and processes perform better. For nearly fifty years we’ve delivered impactful performance improvement solutions for a variety of clients. Over time we have expanded our service offerings to address the complex needs of today’s organizations. Our managed learning services include repeatable programs and processes to make knowledge transfer more efficient and cost-effective. Our sales solutions emphasize rich experiences to foster sales and customer loyalty. Finally, our organization and leadership development programs foster corporate alignment and employee engagement. Discover how our diverse client base has leveraged impressive results with our custom designed services and programs.




Webinar Q&A | Gamification: A Practical Approach to Increase Engagement and Problem-Solving Skills

February 11, 2015 by
Posted in Learning Content


In our discussion, we covered the four key components of successful gamification of a learning experience. If you missed the webinar, a recording is now available.

But if you’re looking for the Reader’s Digest version, I want to offer a quick look at some of the key takeaways we offered.

Methodology of Gaming
We briefly discussed ensuring that gamification solutions are grounded in the methodology of story, strategy, score, and support.


It is first important that you take the content you are looking to convey and create a story or a purpose behind the training. You then need to look at a strategy that the learners can use to gain the desired knowledge. A score can come in a variety of formats and provides both a challenge and feedback to the learner throughout the experience. Finally, you need to ensure that there is support available for learners along the way. Read the rest of this entry »

Virtual Instructor Led Training (VILT): Knowledge Checks

February 6, 2015 by
Posted in General Topics, Learning Content


In this post, I’ll share a few ideas for building knowledge checks into a virtual instructor led training (VILT) session. Knowledge checks can serve several purposes. Just as in a live classroom, knowledge checks help learners process and apply the information they’ve learned in class. They also give the instructor some feedback about what learners may not understand clearly enough. In a VILT setting, knowledge checks also provide a vital opportunity for learners to engage with the instructor. Knowledge checks can be closed-ended questions with a limited set of responses, or they can be open-ended questions that allow learners to generate ideas and stimulate discussion. Read the rest of this entry »

Webinar Q&A | Visual Learning: A Picture Is Worth an Hour of Training

January 30, 2015 by
Posted in General Topics, Learning Content


If a picture is worth a thousand words, it is easily worth an hour of training. As the time available for training continues to diminish, organizations need to be creative in how information is communicated to learners. An innovative solution to teaching a challenging project is to use visual learning, or communicating through images and video, instead of traditional training methods. While many sessions have focused on interactivity and the benefits of sound in training, few have focused on how visualization of concepts can increase attention and transfer of knowledge. Read the rest of this entry »

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