Based on my 20 years as a sales leader, many tasks and priorities have remained consistent; however, many more have changed. It’s still about driving revenue, yet the evolving needs of our clients as well as the profile changes of our salespeople point to the fact that as a sales leader, there are things I know for sure and areas that require serious rethinking. Read the rest of this entry »
Have you ever experienced a crisis situation at work where a looming deadline caused you to alter your work plans, your family activities, or your social schedule? Of course you have.
What was it about how you handled the disruption, that crisis, which helped you succeed? Did you do anything differently other than putting in more time? Did you have a more focused breakdown of the work or a more focused task delegation, considered new perspectives, stopped a circular decision-making process, or something else? Read the rest of this entry »
It’s old news that the shrinking labor pool, caused by the looming retirement of Baby Boomers, will present significant challenges for businesses in the near future. One could even say businesses are on the verge of experiencing a seismic tremor. Some have taken precautions by adding automation capability, others have begun documenting the entire “tribal knowledge” that resides in the minds of those soon to retire, and still others are embracing solutions leveraging the global labor now possible through the Internet. Can high-performance teams play a role in helping solve this dilemma? Read the rest of this entry »
Are you ready to go mobile?
I blame Steve Jobs. The creation of the slick, fun mobile phones and tablets sent ripples through the learning community like eLearning did 10 years ago. As a multiple iDevice user, I am a case study in this affliction. Looking back, there is no other piece of technology that employees will purchase themselves and want to use for every interaction. Quickly other companies pushed the market with newer, faster, thinner, bigger, and smaller devices. What’s the result? We live in an always connected world full of demands and expectations. Read the rest of this entry »