Are you ready to go mobile?
I blame Steve Jobs. The creation of the slick, fun mobile phones and tablets sent ripples through the learning community like eLearning did 10 years ago. As a multiple iDevice user, I am a case study in this affliction. Looking back, there is no other piece of technology that employees will purchase themselves and want to use for every interaction. Quickly other companies pushed the market with newer, faster, thinner, bigger, and smaller devices. What’s the result? We live in an always connected world full of demands and expectations. Read the rest of this entry »
We are often asked to look at what content, skills training, and tools new hire salespeople receive as part of their onboarding process in an attempt to “make the new hire experience better.” This request is usually in response to sales and business unit leaders asking learning and development teams to create more globally consistent new hire training programs that drive costs out of a fragmented process with multiple stakeholders, no real clear-cut owner, and lack of accountability. Read the rest of this entry »
Many client-facing, revenue-generating employees in sales and service organizations struggle to communicate the value of their products and services to their customers. In many of our client companies, sales leaders and their managers often face an ongoing struggle to help their sales people increase their impact and achieve their sales quotas. Without belaboring the point, there are many factors contributing to this challenge. For example, products are getting more complex and buyers are becoming more sophisticated. Read the rest of this entry »
Every once in a while in your professional career, you get to witness something new and exciting that could change the landscape of how you will work going forward. It’s happening right now in the emerging Sales Enablement space, and I would like to share what I’m seeing.
What’s going on? Read the rest of this entry »